All projects completed by FinCode follow a standard protocol which combines the traditional waterfall model with agile programming approach. We emphasize total transparency and work in close contact with the client during all stages of the project.
We meet to discuss your needs, educate you about our capabilities and offer a free advice about how to make technology work for you. Based on your situation, we may schedule a follow-up meeting to dive into further details to better understand your business model and project goals.
Once we gather enough information about the scope of your project, we present a formal proposal that will include the project scope, the recommended technology, and the cost and delivery schedule for your project.
Once you are satisfied with our proposal, we will send you our standard Professional Services Agreement that includes information pertaining to responsibilities of each party, non-disclosure agreement, payment terms and so on.
This is the most important part of your project during which we develop a detailed specifications document that lists the exact requirements of your project. We help you identify requirements and prioritize features and goals so that the project can be broken into short and effective phases that will deliver fast ROI. When the requirements are approved, we design the database structure and the look-and-feel of your application.
As soon as coding begins, we will setup a test environment that will allow you to monitor the progress and provide timely feedback to our development team. Throughout this phase, you will work closely with your project manager to review your application and make sure we are building the solution you want.
To ensure quality product, every module is rigorously tested for functionality, accuracy, load-handling abilities, and user experience.
When your system is ready, we encourage our clients to use it in parallel with their existing processes for one-two weeks depending upon complexity. This accomplishes two goals - provides a real-life training opportunity before the system must be used in production, ensures that the system meets the goals.
We don't want your business to experience any down-time, so our development team with make the necessary configuration changes and move the system into production on YOUR schedule.
You are welcome to contact us with any support requirements during business hours. Emergency support services are also available and will provide you with a 24x7 support with a guaranteed response time.